Shipping takes 9–15 business days inside the United States. Large furniture can sit toward the longer end of that range. You will get a tracking number by email as soon as the carrier scans the package.

Use Track my order and enter the tracking number from your shipping email. You can also paste that number into USPS, UPS, or FedEx if the carrier is named in the email.

Shipping Protection is an optional $5.99 add-on. If your package is lost, stolen, or damaged in transit, we replace or refund the order. Without it, claims follow the carrier’s process and can take longer.

You have 90 days to return an item if you aren’t happy. Contact us with your order number and we will send return instructions.

We ship throughout the United States. Some oversized items cannot go to PO boxes. If your address is restricted, our team will email you before the order ships.

Some furniture arrives in modules and needs simple assembly. Product pages note what is included. Tools are usually packed with the item. If a part is missing, contact us with photos and your order number.

Use our contact page and include your order number, email, and a short description. We reply on business days. For shipping issues, attach the tracking number as well.